Project Patient Care staff group photo

Project Patient Care is involved in a myriad of programs and projects with private and public organizations throughout the United States and in other countries.

Our Mission

Engage consumers as partners in healthcare and mobilize diverse healthcare stakeholders to provide the best possible care to every person every time, by eliminating preventable harm and implementing systemic change to ensure consistent excellence.
Project Patient Care is an independent nonprofit organization working to prevent medical errors and continuously improve healthcare quality. We are a diverse community of patients, family members of patients, caregivers, healthcare professionals and organizational leaders. We care deeply about ensuring that every patient gets the right care at the right time.

Our work is focused on engaging patients, families, consumers, providers, healthcare organizations and other stakeholders in creating an excellent environment where all persons can thrive. Our services are aimed at improving outcomes and processes of care at an individual, practice, and health system level. We focus on prevention, treatment, and compassionate care while being mindful of the need to be efficient and effective in our approaches.

Some of our current work includes:

  • Outreach and engagement of patients, families, caregivers, and consumers to provide insight and guidance to health care providers and organizations to reduce preventable harm and improve quality of care and safety.
  • Leadership in the development of successful tools and resources for practices in achieving their practice transformation goals for quality and value-based programs.
  • Research and development of measurement methodologies to identify current practice patterns and to provide successful intervention strategies
  • Development and research on best approaches for patient and family engagement with hospitals, health systems, nursing homes, home health, and community-based organizations working with Quality Improvement Organizations, Hospital Improvement Innovation Networks, Transforming Clinical Practice Initiatives, National Quality Improvement and Innovation Network (NQIIC), Measure and Improvement Development and Support, and more!
  • Serving in many capacities on projects for the Agency for Healthcare Research and Quality (AHRQ) and Patient-Centered Outcomes Research Institute (PCORI)
  • Implementation of strategies to deploy evidence-based practices in physician, hospital, and other clinical settings
  • Advancement of evidence-based practice approaches and tools in making patients and families whole when patient harm unexpectedly occurs.
  • Developing and implementing strategic approaches to improving care and outcomes in long term care services and support.
  • Serving in leadership positions on various committees, councils, and boards linked to patients, families, consumers, healthcare organizations, and public health at a local, national, and global level.

Project Patient Care leaders work with other organizations, patients, families, and consumers in a variety of formal and informal ways to advance patient-centered, systems-based care.